Terms and conditions

TRIAL LESSON

The trial lesson is free and will last 30 minutes.
Each student can only have 1 trial lesson.
After the trial lesson, there is  no obligation to take any more lessons.
If the trial lesson needs to be cancelled or rescheduled, this must be notified 24 hours before the initially scheduled hour. Otherwise, the lesson will be considered as delivered.

PAYMENTS AND FEES

Lessons are to be paid in advance. 

Payments are processed through PayPal. Upon clicking the ‘Pay’ button, users will be automatically redirected to PayPal’s platform.

Fun Italian Journey is not responsible for any additional bank fees, interest charges, finance charges, over-draft charges, or other fees imposed by third parties.

Fun Italian journey reserves the right to update fees. Students will be notified in advance.

RESCHEDULING AND CANCELLATIONS

The cancellation and rescheduling policy requires a notice of 24 hours in advance via email.
If a lesson needs to be rescheduled or cancelled within 24 hours of its scheduled start time, it will be subject to a charge.
Make-up lessons cannot be rescheduled and no make-up sessions are available.
No-shows will be subject to a charge.

PACKAGES

The lesson packages are valid for 6 months from the date of purchase and should be completed before the expiration date.

When a student decides to purchase a package, it is recommended to schedule all 5 lessons at the time of purchase. Lessons can be subsequently rescheduled in accordance with the Rescheduling and Cancellations policy mentioned above.

The Package can be extended for an additional month, and students have only one opportunity to request a package extension.

If, by the expiry date (whether extended or not), the number of attended lessons is less than 5, any lessons that were not attended or booked will still be considered as delivered.

FURTHER CLARIFICATIONS

The teacher reserves the right to determine whether to continue or discontinue the lessons in case of any incompatibilities or misunderstandings with the student.
Please note that all Terms and Conditions are subject to change.